CLIENT-CHOICE

Home Designer/Builder Benefits

 Build more homes without adding resources

 Keep the home buyer on budget

 Move accountability to the home buyer

 Streamlined building process

 Increased communication

 Increased customer satisfaction

 

 

 Home Buyer Benefits

 Stay within the set budget

 Make home design decisions from the comfort of your couch

 Trustworthy and proven process of success

 Increased communication

 No last minute surprises

 Stay up-to-date on the build progress

 

 

Overview

CLIENT-CHOICE is an easy-to-use suite of cloud-based web tools that enable Home Designers and Builders to put the power of choice in the Home Buyers hands. Building a home can be an exciting yet stressful time for Home Buyers. Having a proven, reliable, trustworthy process a must. CLIENT-CHOICE allows Home Designers and Builders to capture their knowledge and choice options in an easy-to-use Homeguide for their clients. Homeguides are template based and reusable for an unlimited amount of Home Buyers. As Home Buyers go through the guided process, the captured Designer and Builder knowledge is available to the buyer as if they were sitting in the same room. The cost of the home is updated as each choice is made allowing Home Buyers to play with different configurations and understand the financial impact each choice has. CLIENT-CHOICE application pages are 100% responsive and viewable on any size device. They can easily be embedded into your existing website or function as a stand-alone application. 

 

 

 

multi-device

TEMPLATE BASED HOMEGUIDES FOR HOME BUYERS

Simplifying a Complex Process

Simplify the process by walking Home Buyers through a customized Homeguide created for their Home Design. 

 Unique Housing Insights

Modules and Functionality built specifically for Home Buyers by people who have worked in the industry. 

CASE STUDY

Lets take a look at how one of our Clients, Dultmeier Homes benefited from implementing Client Choice.

Home Designer/Builder Benefits

  • Build more homes without adding resources - With Client Choice Home Builders can streamline the supply-chain and communication channels. On top of that, task that used to require high-level staff to complete can be handed off to support staff. After implementing Client Choice, Dultmeier Homes built 25% more homes, and is projecting to do 50% more in the upcoming year. 

  • Keep the home buyer on budget - One of the biggest issues that arises in any home building project is the budget. In talking to a local home loan office, it is estimated that 90% of builds run over budget. In the last year, 96.6% of Dultmeier Homes clients came in on or under budget.
     
  • Move accountability to the home buyer - Issues and disputes between the designer/builder and the home owner are never fun, but are very common in the build process. With the implementation of Client Choice Dultmeier Homes saw a 50% reduction in client conflicts and money being paid as a result. Their average customer satisfaction concessions was reduced from $5,000 to $1,500 per build

  • Streamlined building process - We're not going to lie, putting your process in the system is the most difficult part. But, once completed the benefits are plentiful. As Dultmeier Homes went through the process it forced them to re-evaluate how things were done and identified several areas of improvement, resulting in cost savings.

  • Increased communication - Anyone who has ever worked as general contractor knows how much time is spent on the phone talking to homeowners, subcontractors, designers, etc. With Client Choice, all the information is kept in one place and because it is cloud based, it is available to everyone from anywhere, especially in the field. In the case of Dultmeier Homes, their general contractor estimated it saves them 2 hours per day of phone time
     
  • Increased customer satisfaction - In most processes when building a home, the home buyer will meet with a designer, the builder, and a combination of others. They will often times be forced to make design decisions in meetings that often are only a couple of hours. Some Dultmeier Homes clients described it as drinking out of a fire hose. With Client Choice, after an initial discovery meeting, home builders can go home, think about it, and make decisions from the comfort of their couch. In addition, with real-time pricing, they get an understanding how their choices will impact the budget. A recent survey conducted by Dultmeier Homes asked their clients what they valued the most about the process, and 90% pointed to Client Choice as the greatest value

SIMPLE

 

CLIENT-CHOICE streamlines the Home Buyer decision making process by capturing Home Designer and Builder knowledge into a set of Homeguides that buyers can use. 

 

  • Capture Home Designer and Builder Knowledge by building Home Guide Templates

  • Home Buyers can make choices by completing the Homeguide on their own time, from anywhere.
     
  • Easily understand the financial impact of each choice allowing Home Buyers to get the home they want, on a budget they can afford.   

 

 

EMPOWER

CLIENT-CHOICE provides simple-to-use tools for your entire staff (including Subcontractors) to access the Home Buyers choices throughout the build process. This simplifies the communication process between Home Buyers, General Contractors, and Subcontractors. 

  • View Home Buyer choices from anywhere at anytime. 

  • Build Subcontractor specific reports.

  • Build phase specific reports. 

 

 

EVOLVE

CLIENT-CHOICE allows you to future-proof your web
presence to meet the emerging needs of your clients.

  • Invite your clients to go online.

  • Meet your clients expectations.

  • Stay up to date with the latest technology.

   

 

 

SAVE

CLIENT-CHOICE saves time and resources by automating repeatable processes. 

  • Home Designers and Builders save time by spending less hours in meetings with Home Buyers and Subcontractors. 

  • Home Buyers spend less time in meetings and are able to configure their home at their convenience. 

  • Everyone saves phone calls and meeting time by having the Home Buyers Choices readily available online. 

MODULES

 Choice Catalog

Choice Catalog is a repository of all the choices that Home Buyers can make while building a home. Entered by Home Designers and Builders, the catalog allows choices to be placed into categories for better organization. Each Choice allows the entry of a detailed description, prices, and images so the buyer can get all the detailed information. 

 Choice Templates

Choice Templates are the building blocks for Homeguides. In a nutshell, they organize Choices into a guide for Home Buyers. Using the drag and drop interface of the Template Designer, Home Designers and Builders can pull Choices into a series of logical steps that Buyers must answer. Conditions can be added so that the Choices available to buyers is determined by their previous decisions. Sign-offs can be set to be required at any point. Once a Template is completed, it can be published and is available to create a Homeguide. Generally, a template is built for each offered Home Design.  

 Homeguide

Homeguides are made available to Home Buyers to make the decisions they need to complete the home they want. Homeguides are based of of templates built by Home Designers and Builders. As Home Buyer go through the Homeguide, they may be required to sign-off on the choices they have made, as determined by the Template. As each choice is made, a running total price is updated so that the buyers can see the financial impact of the Choice they have made. At the end, Buyers are given a summary of each Choice they have made and total cost. Subcontractors may also be given access if they need to add input into Choice process. 

 Reports 

Reports can be used to view the Choices that a Home Buyer has made. They can be generated for a specific phase or for a specific vendor.  

 

 Scheduling

Scheduling can be used by all stakeholders in the build process. Managers can see status of projects, Subs can be scheduled, and home owners can track the progress of the build. In addition scheduling can be used a planning tool to make sure the job is done on time.   

 Forms

Forms can be used to collect information from clients. Easily built using the drag and drop designer, published forms can be embedded into any website. 

 People

CLIENT-CHOICE allows for 3 types of users. Admins, which will be the Home Designer or Builder. Clients, which will be the Home Buyers, and Subcontractors. Each account is managed and granted access rights by the Admin account. Each user can have contact information added so they can be easily contacted by other stakeholders. 
 

 Messaging

Messaging can be used to contact other stakeholders in the build process. Similar to email, the contact information of the Buyer, Builder, Designer, and Subcontractors are available so any issues that arise can be dealt with quickly. 

 Dashboard

Dashboard is a quick summary of all activities that are happening. Easily access different modules with shortcuts. View Active Home Guides, Messages, Change Order Request, and User access request. Dashboards are customized based on the users access, as well as what information they have available to them.

 Account Management

Easily keep your account information up-to-date with account management.  

 

 

TRY IT

If you would like to give the software a try, follow the link below to set up an online self guided demo (basically a demo is set up with some seed data and you can play with it). Please note, that if you want to do the self guided demo, it would be best to read this entire page beforehand so you understand what each module does. Please keep in mind that while the software is easy to use, there is a little bit of a learning curve. If you would like us to give you a guided demo, please contact us and we can set up an appointment. 

Couple of items to note:

  1. This is for demo purposes only. Once setup, you will be presented options to login.
  2. An email will be sent to the address you entered so you can return to the demo later.
  3. All entered data is temporary and will not be saved for a long period of time.
  4. Your demo will be available for up to 14 days, however we may reset the server at any time. 
  5. This demo is intended for educational purposes and users with genuine interest in our products. Any mis-use is strictly prohibited.

Try Client Choice

 

 

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