Thank you for using TyTEK Solutions, LLC or visiting one of our websites. This policy explains the what, how, and why of the information we collect when you visit one of our websites, or when you use our Services. It also explains the specific ways we use and disclose that information.
These definitions should help you understand this policy. When we say “we,” “us,” and “our,” we are referring to TyTEK Solutions, LLC, a State of Kansas limited liability company. We provide online Application (“Service” or “Services”) services that you may use while interacting with us online. When we say “User,” we are referring to the person or entity that is registered with us to use the Services. When we say “you,” we are referring either to a User or to some other person who visits any of our Websites or Service. “Personal Information” means any information that identifies or can be used to identify you directly or indirectly, including, but not limited to, first and last name, email address, or other demographic information.
If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact form at tyteksolutions.com to send us a message. You may also contact us by postal mail or email at:
TyTEK Solutions, LLC
Attn. Privacy Officer
PO Box 8163
Topeka, KS 66608 USA
(c) Information from your use of the Service: We may receive information about how and when you use the Services, store it in log files or other types of files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the application. This type of information helps us to improve our Services for both you and for all of our Users.
We may use and disclose Personal Information only for the following purposes:
(b) To send you status updates or notices of required action.
(c) To send you informational and promotional content in accordance with your marketing preferences. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email.
(d) To bill and collect money owed to us by our Users. This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments. To learn more about the steps we take to safeguard that data, see Section 14 below.
(f) To communicate with our Users about their account and provide customer support.
(h) To protect the rights and safety of our Users and third parties, as well as our own.
(i) To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
(j) To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements.
(k) To prosecute and defend a court, arbitration, or similar legal proceeding.
(l) To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
(m) To provide, support, and improve the Services offered to you. This includes sharing some information our Users provide us, to Other Users of the Services to communicate with each other. This also includes, for example, aggregating information from your use of the Services or visit to our Websites and sharing this information with third parties to improve Service offerings. This might also include sharing your information or the information you provide us about your Users with third parties in order to provide and support our Services or to make certain features of the Services available to you. When we do have to share Personal Information with third parties, we take steps to protect your information by requiring these third parties to enter into a contract with us that requires them to use the Personal Information we transfer to them in a manner that is consistent with this policy.
As you use our Services, you may import into our system Personal Information you have collected from your Clients or other individuals. We have no direct relationship with your Clients or any person other than you, and for that reason, you are responsible for making sure you have the appropriate permission for us to collect and process information about those individuals. Consistent with the uses of Personal Information covered in Section 6, we may transfer Personal Information of you or your Clients to companies that help us promote, provide, or support our Services or the services of our Users (“Service Providers”). All Service Providers enter into a contract with us that protects Personal Information and restricts their use of any Personal Information consistent with this policy. As part of our Services, we may use and incorporate into features information you have provided, we have collected from you, or we have collected about Users. We may share this information, including email addresses, with third parties in line with the approved uses in Section 6.
We will retain Personal Information we process on behalf of our Users for as long as needed to provide our Services or to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
8. Public Information and Third Party Websites
(a) Social media platforms and widgets. Our Websites may include social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. We also maintain presences on social media platforms including Facebook, Twitter, and Instagram. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
We may disclose Personal Information to the following types of third parties for the purposes described in this policy:
(a) Service Providers. Sometimes, we share your information with our third-party Service Providers, who help us provide and support our Services. For example, if it is necessary to provide you something you have requested (like enable a feature such as Social Profiles), then we may share your Personal Information with a Service Provider for that purpose.
(b) Partners. Sometimes, we may share your information with other third-parties that we have developed a partnership with to enhance our service offering and to provide betters services to you.
Just like with the other third parties we work with, these third-party Service Providers enter into a contract that requires them to use your Personal Information in a manner that is consistent with this policy.
If a security breach causes an unauthorized intrusion into our system that materially affects you then we will notify you as soon as possible and later report the action we took in response.
We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.
Our servers and offices are located in the United States, so your information may be transferred to, stored, or processed in the United States. By using our Websites, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this policy.
We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for updating that information via Client Choice Account Management features. We will retain your information for as long as your account is active or as long as needed to provide you with our Services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.
We will give you access to any Personal Information we hold within 30 days of any request for that information. Individuals may request to access, correct, amend or delete information we hold about them by contacting us here. Unless it is prohibited by law, we will remove any Personal Information about you, from our servers at your request. There is no charge for an individual to access or update their Personal Information.
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information, such as name, email and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To request the above information, please contact us through our contact form at tyteksolutions.com.